Case study · Logistics · 2025

Order platform rebuild

A twenty-year-old order system replaced over nine months and cut over in one night — no downtime, no lost orders.

Placeholder case study — client details to follow. A national logistics operator ran its business on a twenty-year-old order system that nobody dared touch. Orders, picking and invoicing all flowed through it; downtime meant trucks standing still.

Over nine months we rebuilt the platform to a written specification, running the old and new systems side by side against live order flow until the numbers matched to the cent. The cutover ran in one night, with a rehearsed rollback that was never needed.

The floor never noticed the change — except that picking errors fell 38% in the first quarter.

−38%picking errors, first quarter

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